Pre-order
Great news, We now offer a fab pre-order service to get your fave items you want before they sell out. This is also for items we haven't even released yet as well as items which have sold out.
You can see if an item is available for pre-order by selecting the size and colour of the product you want. You will be given an expected despatch date. Please note you can cancel your order if this takes longer than expected or you simply change your mind.
To successfully pre-order an item, you need to add the product to your bag just like you would for any item in stock. You will be notified at checkout that you have a pre-order item in your bag and you can then checkout as normal and pay for the item. As soon as the item is available we will send this out to you.
- please note, items ordered alongside pre-order items will be shipped together once the pre-order item is available for dispatch
Please bear in mind that if you do place a pre-order it will be treated as a normal order and the monies will be taken from your account at the time the order is placed.
Unfortunately not all items that go out of stock will be available for pre-order. If you have any further questions or would like more information please get in touch with us at info@ellatinolondon.com