Please read our terms and conditions carefully. By using our services you are agreeing to them.
We may modify the terms and conditions from time to time and will update our website accordingly. You should check this page regularly to take notice of any changes
We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.
We have made every effort to display our products as accurately as possible. Sizes and measurements are approximate, please refer to our size guide for clarification. All details, descriptions and prices of our products are correct at the time that they are entered onto our system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions. Prices are subject to change without notice. Prices are inclusive of VAT .Goods are subject to availability. If an item you have ordered becomes out of stock we will notify you as soon as possible and you will not be charged. We continually update our online store. Occasionally we may run promotions in our retail store which may not be available on our website or we may run promotions online that are not available in our retail store.
When you place an order on our website we shall email you an acknowledgement. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged.Please make sure that all your details are correct before placing your order as these details cannot be changed once your order has been confirmed.
Any use of a promotional code will be detailed on the invoice.
We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following
The product ordered being unavailable from stock
Our inability to obtain authorisation of payment
The identification of an error within the product information, including price or promotion
If there are any problems with your order we shall contact you.
We reserve the right to reject any offer to purchase by you at any time.
We will keep the details of your order and payment secure, but cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.
DELIVERY - Please refer to delivery procedure
RETURNS- Please refer to returns procedure
ellatinolondon.com is committed to protecting your privacy and maintaining the security of any personal information received from you. If we make changes to this policy we will update this statement on our website.
We strictly adhere to the requirements of the data protection legislation in the UK.
We ask for your name, telephone number, home address, email address and age for special promotions.
When a purchase is made on our site we require your delivery address, and payment method details.
We may obtain information about your usage of our website to help us develop and improve it further through online surveys and other requests.
Your data will enable us to fulfil your order, to notify you of any changes and to improve our services to you. We may also send you from time to time (by email or post) information about product, services and special promotions.
We may contact you by telephone as part of our personalised service to you.
If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us. All promotional email messages will contain information on how you can unsubscribe; or send an email to firstname.lastname@example.org writing "unsubscribe" in the subject heading.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We may also disclose specific information upon governmental request when required by law to do so.
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.
We may include third party links that we feel may be of interest to you on our website. These linked sites have separate and independent privacy policies. Please review them as we cannot accept responsibility or liability for the content and activities of these linked sites should you choose to visit them.
Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.
ellatinolondon.com policies and procedures are governed by and construed in accordance to the relevant United Kingdom law and the relevant courts of the United Kingdom will have exclusive jurisdiction.
We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.
All rights, including copyright, in this website are owned by or licensed to ellatinolondon . Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited.
We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Pay in 3
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.